04/26/08

High end bike with high end service

by alamomanatee

So?you?ve decided you want a new bike?not just any new bike but an awesome bike that fits you perfectly and rides like a dream. Well?I can recommend an awesome place for you to find that special bike?KGS Bikes?and here?s why.

Last year I found that riding bike was so painful on my back that it wasn?t much fun. I didn?t have much of a problem on short rides, but once I went beyond 20 miles, my back was killing me. After I completed the MS 150 I knew something had to be done. I went to KGS bikes to have a fitting to see what could be done to adjust my bike so that it fit. Kevin Saunders spent a lot of time adjusting the saddle, saddle height, reach distance, etc. but it turned out that bike frame was too small. I verified this with three other reputable shops.

The process started with a laser fitting during which the fit of the bike was determined by both my comfort and the power I could produce in each position. This process is VERY different than what the other local shops that offer GURU bikes do. They measure your body, but they don?t really get a sense of your position on the bike, and how your position actually affects your power. These types of things are not possible to determine by just measuring body parts and a few small measurements on a bike. That is what I learned in my previous bike buying adventure?If you?re buying a high end bike, it doesn?t make sense to use low end bike fit techniques. You get what you pay for.

After the bike fitting, the dimensions were sent to GURU and they made my bike based on those dimensions. Once I received my bike Kevin made sure everything was just perfect...and he continues to provide outstanding service. You might have guessed that this process does not offer instant gratification?it took a while from the time I ordered my bike to when I was able to take it home, but it was DEFINITELY worth the wait, and I got what I paid for-a FABULOUS bike with SUPPORT that will last a lifetime. AND a friend/ colleague I can trust.

• Pros: Excellent fitting of bike, excellent product, excellent service
• Cons: The bike was so hot I could hardly wait for it!!

12/23/07

Outstanding bike buying experience

by cyclecros

I recently purchased a Parlee from Kevin and it was categorically the best bike purchasing experience I have ever had. I live, ride and race in the Houston area, but will not hesitate to go back to San Antonio to buy from Kevin again! I went through his entire bike purchasing experience?from a multi-hour fitting to a very thorough bike pick up and first ride feedback.

Kevin did an amazing job with my build. I have never seen this perfect of a build in 20 prior top-end bike purchases. Kevin also has a first class painter that he uses in San Antonio (Dave Sem) and that completely rounded out my experience with KGS. I highly recommend that if you are looking for a high quality bike and bike buying experience, Kevin is your guy!!!

12/17/07

KGS Bikes

by tallwoman

I've known Kevin Saunders for a long time, and even before he began his business, he was a cycling guru to me. I bought my first (and second!) road bike from him and he has always been meticulous, knowledgeable and concerned about my satisfaction with my bikes. He is truly a caring person who really wants to know that his clients are happy. He wants for us all to enjoy the cycling experience to the greatest extent possible. I have never seen a more careful craftsman. His custom bikes are works of art. Maybe he'll leave me one in his will. Trust me, if you go to KGS Bikes, Kevin will take good care of you, because he takes his customers' satisfaction personally. He'll take all the time you need to be sure you get what you want. And he won't forget you once you walk out the door. And he's a nice guy, to boot! I can't think of anyone better to help me with my cycling needs.

• Pros: Great service, very knowledgeable, personable staff.
• Cons: My taste exceeds my pocketbook.