347 Main Plz, New Braunfels, TX | Directions 7813029.702443 -98.124641
For simple issues - he is okay, I guess.
So what computer repair shop that you know of that requests the customer of the following items... an external hard drive and cables. Well this one, you would think he would have it on hand as part of his repairing equipment. Then when it states clearly that the store is open on Saturday... and no one answers the phone all day?
Back to the external hard drive... well it crashed and i totally contribute it to him opening it up...I had never opened the drive before and he needed to?
He did offer to look at it... well I have ZERO confidence that he could fix it... so I did my own diagnostic and it had locked up.
As to our son's computer: he found that the board had overheated and needing replacement.... so he only charge only the low cost evaluation fee.
So in the future - if have a computer repair shop ask you to supply parts... RUN AWAY from them.
My wife and I found this business by word of mouth and have been very happy both times we went there. One time they fixed our IPAD, the other time our old Dell PC. Honest and fast it how I would summarize them. Thanks
saved me! – I've had my PC in three different places in one month! until I found Jeff at Central TX computers. He's the only one I beilieved knew what they were talking about. after dropping it off he told me what the cost would be, how long it would take, and within less than a day I had my PC back and it runs like new, actually better I think! :) I would definitely recommend
Takes your money, causes problems and blows you off! – PLEASE SEE COMMENT FOR FEB 2012 UPDATE - IT'S NOT GOOD. Jeff worked on 14 of my computers adding his anti-virus software to all of them after assuring me they would all automatically update just like my previous anti-virus software. This was not the case and I immediately had to install program updates on all 14 of my machines. This made me very upset (particularly when I found that this would happen regularly in the future as well) and since he felt I was being 'difficult' he now refuses to deal with me at all. THAT'S RIGHT FOLKS - IF HE FEELS YOU ARE BEING DIFFICULT, HE WILL STOP WORKING WITH YOU REGARDLESS OF PROBLEMS HE HAS CAUSED YOU.
All this happened Dec 2011 - it is now mid January 2012. Ever since he worked on the machines, our main computer has not been able to print more than about 80 pages. I have spent massive amounts of time trying to fix this problem but emails to Jeff have been ignored. Today all my other computers are also suffering from the same weird bug.
Nothing has changed in our system except the work Jeff has done. ALL our computers are now unable to print jobs larger than about 80 or so and Jeff is unwilling to help. (Yes, I have contacted the printer tech support - it's not the printer or the drivers.)
Today I am forced to call yet another IT person to fix this.
Beware - If you make him mad he will completely blow you off regardless of the problems you have as a result of his work.
(He does have a reputation of being very good at what he does but who cares if he won't help with problems that inevitably can come up anytime new software is installed on a machine - particularly anti-virus software that blocks and limits in weird, hard for the layman to understand ways.)
Did the job, but the attitude was extra – The owner of this business, Jeff Hunt, appears that he knows what he is doing. He did everything I asked of him, which was to transfer photos from one computer to another. However, his attitude kept him from receiving 5 stars.
His business hours describe him as being open from 10am-6pm Monday-Saturday. However, he was not open at all on the Saturday I attempted to initiate my repair on 10/29/11. The following Monday, 10/31/11, when he was open, I inquired about that and the phone message I left him that was never returned. He gave a very smug response and did not seem to care.
When my repair was ready for pick-up on Tuesday, 11/1/11, again, Jeff's attitude downgraded his rating. Bringing him two laptops required bringing two cords. When I dropped the computers off, the cords were neatly rolled up and separated from one another. When I got them back, I spent a few minutes at home untangling these cords. It is very unprofessional to return an item to someone that you worked in a way different than how it was received, other than the repair. Also, because I did not know this business person, I wanted to insure before I left, that the work I requested had been performed to my satisfaction. So, I had to boot my computer and open the file I designated for the data dump. While doing so, Jeff Hunt kept leaning over and asking if the computer had booted yet, like he was in such a hurry that he couldn't bother himself to wait 2 minutes for me to check his work.
Mr Hunt: You have an attitude problem that needs checking.
I chose this company to support a local entrepreneur rather than a corporate goon like Best Buy or Office Depot. Jeff Hunt showed no appreciation with that fact by his attitude. While I will use other computer repair entrepreneurs in the future, it will definitely not be Central Texas Computers.
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