7579 N Loop 1604 W # 100, San Antonio, TX | Directions 7824929.609062 -98.510910
Neighborhoods: Northeast San Antonio
Worst Doctors Ever – I used these doctors for about a year but I had my last straw with their shenanigans. They are so rude and incompetent, it is ridiculous. I went in about three weeks ago because I was about to pass out and I was running a fever. They said I had a sinus infection and prescribed me antibiotics. Turns out I was allergic to the antibiotic they gave me and I was rushed to the ER the next day. There I learned that antibiotics can't help sinus infections because most are viral. I called BFHC the day of the reaction and I called them the day after to see if I had a viral or bacterial infection. The receptionist said that I had no bacteria infection, so I asked why did they prescribe me the antibiotic. She said that she couldn't speak for the nurse and hung up on me. I was livid. As I found a new PCP, it turns out I had a very blatant case of mastoiditis and I was literally days away from losing my hearing and developing meningitis. BFHC would have caught it, had they simply looked behind my ear. This isn't the first times I have had problems with them. Dr. Beck is the worst doctor there. I went in with an allergic reaction one time and he gave me a shot in the hip that I refused. I couldn't walk for two days because the steroid given. Also during a visit, I asked him if the depo provera shot was effective. He said it was and wouldn't answer any of my questions about side effects. I said I wanted to wait and research the drug more, but he gave me the shot even though I refused five times. He said because I had asked, I had to get it. I have had horrible side effects from it and I have bad cysts that a gyno is trying to clear up. (Dr. Beck didn't even get his degree in the US according to the BFHC website) This place is not worth your time and money. They don't listen to you, they give you medicines for no reason and they can't explain their actions. I can't believe this place is still open with all the complaints they have and their lack of professionalism.
Poor Service, Very Poor Office Management – Will never return, Staff very poor, Management even worse. To bad The Doctor seemed to be good.
This just in..... don't go to bandera family health care – Dr. Reyes is a great doctor but the staff is HORRIBLE!!! Go here if you enjoy spending your days off in a waiting room. Or if you enjoy paying to get labs drawn, then paying again for some doofus to tell you that they are normal. What a RIP!! Ohh and if you ask for a breakdown of your bill, they send you to another location to get it because the bandera location cant give you that information. wow
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