After having my hair colored for many
years (over 30) with great results in the Dallas area, I was shopping for someone in San Antonio to get the same color results. Isabel is a very sweet person and gave me a good haircut and I scheduled a color for about 3 weeks out. I had a couple of questions to ask her about her color process, so I called and got a call back from her husband, who I have never met and is not the hair stylist. He told me she was too busy to call me back, but he would give her the message. I called again after about a week, still prior to my standing appointment for color. I got a voice mail, still her husband, left another message; still no call back from Isabel. Then 2 days before the appointment, she called and cancelled my appointment!! Said the hair samples she took from my haircut showed my hair would not do well with color!! I have never experienced such a totally unprofessional hair salon before!! She may be good at what she does, but this experience was strange and a really terrible way to treat a new client. And by the way, I now have my beautiful color that I wanted back, with a very professional hairdresser that will communicate with me and my hair is soft and beautiful; nothing wrong with my hair and the color took just fine, like it has for all these years.
Very weird experience with Bella Hair Designs. Would never recommend. I have my own business, also,(not a hair salon) and I would never treat one of our clients in this manner.
You deserve the best, and that's Bella Hair Designs!. Isabel has been my colorist for many years. Of all the color specialists i've had work on my hair, I can honestly say Isabel is the best! She is very dependable and has great integrity. Isabel is extremely well trained in the scientific and chemical basis of color and the art of cutting hair based on your individual bone structure. In addition, Isabel is constantly creating innovative approaches to color and highlights customized to each client. Unlike some master colorists, she's open to client input and suggestions. With other specialists I've ended up with them trying to convince me that the color I got was what I wanted. This never happens with Isabel! You get exactly what you want, or a result that is better than you could have imagined! On top of all this, Isabel is one of the nicest people I've ever had the pleasure of knowing.
Best Salon in San Antonio.
Isabel at Bella Hair Designs is great. She has been cutting my hair for about ten years now, and I will never go to anyone else and neither should you. If you are looking for a stylist you can trust regardless of your hair style, then Isabel is the master. So stop the endless insane task of salon searching.
She is a master stylist and takes her time to really build a relationship with everyone in her chair. The lost art of customer service in America has not been lost here. She truly cares. Thanks Isabel for being the best!
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