3603 Metro Parkway, San Antonio, TX | Directions 7824729.561248 -98.428400
Neighborhoods: Northeast San Antonio
Roto-Rooter plumbers can help you with any of your plumbing needs. Is your sewer backed up? Do you have a leaky faucet? Does your water heater need to be replaced? Drain problems? Call Roto-Rooter, your neighborhood plumber in San Antonio.
Written and Posted on behalf of my Mother and Father
I would like to drop a line and tell you about our experience with Roto-Rooter.
Sunday, December 1, 2013, we decided to call Roto-Rooter after HOURS of struggling with a backed up toilet.
That SAME evening a technician by the name of Jeff arrived. In a matter of MINUTES the toilet was in perfect working order! He triple checked that the toilet was working properly and made sure that the toilet itself was still functioning properly.
This was our first experience in calling any kind of ‘plumbing service’ and after working with Jeff; we will only rely on Roto-Rooter in the future and HOPEFULLY see Jeff again.
Jeff was courteous, thorough, knowledgeable, friendly, professional and personable!
We are very impressed with Jeff and Roto-Rooter and will never hesitate to call them again for any of our plumbing needs!
From Elmendorf, TX
Sunday morning 24 November we were getting ready to attend church when everything (shower, toilets, etc.) started backing up. We called the 1-800 number to schedule and a technician arrived within their promised time. He surveyed the situation and "snaked" our main line in your house. Problem resolved in less than 15 minutes. Only issue is that no camera was available for me to see what was in the pipes even though he showed me the problem when I walked outside.
3603 metro pkwy San Antonio, TX
Joel was very professional and courteous. I don't just like someone to come out and just fix something, I like to understand what the issue and is and how it will be repaired. Joel was very knowledgable, and patient taking the time to explain everything. He did the work in a very timely manner. I am very grateful to him and the company for coming out such short notice. I will definitely recommend Roto-Rooter in the future as well as use their services.
After scheduling an appointment online late Thanksgiving night, Roto-Rooter called first thing the following morning, as requested online, to send a technician over. The technicians arrived on time and worked quickly to fix the problem. I was impressed by their responsiveness over a holiday! They saved our Thanksgiving weekend. Thanks, Roto-Rooter.
We had First American send out a plumber to fix the clogged drain in our Master Bathroom sink. After 2 hours and $60 thrown away, he couldn't fix it and said that he would probably have to come back and cut out a piece of our wall to get at the pipes he couldn't reach! We called Roto-Rooter in San Antonio today for a plumber, and they sent out Roger Chantaca, who spent an hour and did what he called a simple fix of our problem!!! We are very happy and now can finally put all the stuff back in our bathroom!!!
Incredibly dependable, friendly, reliable, and quick. Our favorite technician is "Joe". He has been to our house a couple of times over the few years that we've been living here. He even remembered our specific problems from several months ago. He provided us with the maximum discount possible using our coupons. Our main sewer line was backed up. Joe ran the camera down the line and found roots growing through the pipe. He gladly showed and walked me through the process of what would be required to fix the problem. He gladly wrote me up and estimate, gave me his card, and said that whenever we were ready to proceed to give him a call. We called back about a week later and they were able to schedule Joe to come back out the following morning (only about 12hrs from the time we called). We did not expect them to come out and work through the night, and we certainly didn't expect them to come back out that next day. We were just hoping that they'd be able to come back out within a week. We found this company using Angies list, but wanted to post reviews at every possible site to help everyone out there when they're in need. I'd say if you need any plumbing work done, call these guys, THEY'RE GREAT!!!
We needed Saturday service on our water heater. The technician was friendly and explained exactly what he would be doing. We received a $50 discount. The tech was clean, and the job was done quickly and to our satisfaction.
I am very pleased to write this review concerning a very good technician, Billy #1915. On October 13, 2013 I noticed that the water pressure in my home was at 100psi. I immediately looked to Angie's List and found this company, Roto-Rooter of San Antonio, which had great reviews. I called the company and they sent a technician to my home on a Sunday, and he arrived within a couple of hours. Billy was very courteous and very professional, and he quickly assessed the problem. He explained in detail about an expansion tank and a regulator and how they worked. I told him that I had a water softner and he advised me to put it on by-pass so that the high psi wouldn't effect it. Billy returned the following day and completed the job of installing the regulator and two expansion tanks, one for each water heater. I can now sleep soundly knowing that the water psi in my home is stable.
Excellent service. Our water heater flooded the house. Roberto arrived on time, answered all our questions (throughout the entire time), and explained everything that needed to be done. A very nice guy. Because of his great service, we'll always call Roto-Rooter.
Thank you very much for your fast and good service. Joel found the problem real soon and i was very glad it was fixed. i recommend him above all other plumbers.
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