Roto-Rooter Plumbing & Drain Services

(210) 658-7500 | View Website

3603 Metro Parkway, San Antonio, TX | Directions   78247

29.55925 -98.427419

Open Hours

M-Su 24hr

Plumbing Contractors, Sewer Main Clearing, Water Heater Repair  more

More Categories: Septic Tank Cleaning, Drainage Contractors

Payment Methods: American Express, Cash, Check, Discover, MasterCard, Visa

Neighborhoods: Northeast San Antonio

Owner verified business
Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services

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Reviews for Roto-Rooter Plumbing & Drain Services

Doesn't Recommend
13 hours ago

This company is terrible. Avoid them if possible. A guy came out a week ago to fix toilet. Said it was good charged me 275.00 for service. Then yesterday toilet was worse then before. Called them immediate after discovered issue. They told me same guy will come out next day between 8 and 11am. He arrived at 2pm. After call after Call telling me he is on his way. It was also amazing how the treated me as if I needed to relax as an entire day Wasted away. One of the worst experiences I've ever had,with customer service. Avoid them.

2 months ago

Very professional service and they arrived within an hour or so. Drains cleared within 30 minutes after that and everything worked great. Jon was the master plumber that came to help and he was extremely nice and helped explain a few things about how stuff works. He did have to cut the bush down in order to get to the pipe, but that is OK since I'd rather replace a bush over something else more expensive.

2 months ago

My toilet drain had a major clog that backed up in the shower at 7:15am.

Nothing I could do. I called Roto-Rooter and within 30 minutes one of their professional, Kasan,

arrived. It was super professional. He explained to me everything. He had to remove my toilet to fix the problem. He cleaned up even my shower. I could not believe the quality of the service. It was more than expected. I recommend Roto-Rooter to anyone. Thank you Kasan, Thank you


Giuseppe S., San Antonio, TX

2 months ago

My washing machine drain decided to clog and overflow early Saturday morning. I called Roto-Rooter and was told they'd have someone out within the hour. About 30 minutes later Kasan arrived, diagnosed the problem and within a short period of time my drain was unclogged. He was polite and professional and I recommend them for emergency service.

Ann T, San Antonio, TX

3 months ago

We had a clogged drain pipe and called Roto Rooter. They sent Jane to our rescue. She was extremely helpful. She arrived on time and the price was reasonable. My husband used to play plumber around the house but now I bet he will call roto rooter next time there is a problem.

3 months ago

I used Roto-Rooter's online scheduler at 10 PM on a Sunday evening for a backed-up kitchen sink/disposal. I requested service between 7 and 9 AM the next morning. The next morning I received a call at 7:10 from the dispatcher confirming my address and letting me know when the technician would arrive. Jane arrived at just past 8. She was thorough, courteous, pleasant, tidy, and, best of all, very EFFECTIVE--rooting the clog out and finishing up within 30 minutes. The cost was a little higher than I had anticipated, but I appreciated that Jane was up-front and clear with me about prices before beginning. I will definitely call Jane again if I need drain help!

4 months ago

Written and Posted on behalf of my Mother and Father

I would like to drop a line and tell you about our experience with Roto-Rooter.

Sunday, December 1, 2013, we decided to call Roto-Rooter after HOURS of struggling with a backed up toilet.

That SAME evening a technician by the name of Jeff arrived. In a matter of MINUTES the toilet was in perfect working order! He triple checked that the toilet was working properly and made sure that the toilet itself was still functioning properly.

This was our first experience in calling any kind of ‘plumbing service’ and after working with Jeff; we will only rely on Roto-Rooter in the future and HOPEFULLY see Jeff again.

Jeff was courteous, thorough, knowledgeable, friendly, professional and personable!

We are very impressed with Jeff and Roto-Rooter and will never hesitate to call them again for any of our plumbing needs!

Thank you.

From Elmendorf, TX

4 months ago

Sunday morning 24 November we were getting ready to attend church when everything (shower, toilets, etc.) started backing up. We called the 1-800 number to schedule and a technician arrived within their promised time. He surveyed the situation and "snaked" our main line in your house. Problem resolved in less than 15 minutes. Only issue is that no camera was available for me to see what was in the pipes even though he showed me the problem when I walked outside.

4 months ago

3603 metro pkwy San Antonio, TX

Joel was very professional and courteous. I don't just like someone to come out and just fix something, I like to understand what the issue and is and how it will be repaired. Joel was very knowledgable, and patient taking the time to explain everything. He did the work in a very timely manner. I am very grateful to him and the company for coming out such short notice. I will definitely recommend Roto-Rooter in the future as well as use their services.

4 months ago

After scheduling an appointment online late Thanksgiving night, Roto-Rooter called first thing the following morning, as requested online, to send a technician over. The technicians arrived on time and worked quickly to fix the problem. I was impressed by their responsiveness over a holiday! They saved our Thanksgiving weekend. Thanks, Roto-Rooter.

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