Here is what happened, I took 5 of my shirts in to get dry cleaned and showed up at 11:50am to get the 1hour service which requires you to be there before noon. the lady nora printed my receipt and said that it will be ready next day after 6. when i asked her why she said they had start the wash already. I didnt complain and just left. the next day come to find out at 6pm my shirts went to another store and she was insisting i couldnt get my clothes day. so I insisted back and finally got a driver to deliver them to the store. when i asked her when she found this problem out she said "oh i found out earlier" wellllllll why didnt you set something up to fix this???? I will write the owners Mr and Mrs thumb a letter and see where this goes.
I took in two of my shirts and they came back ripped. When I tried to contact the owner she was very rude. We spoke with a Charlene and she advised that she did not care. Charlene is the owner and has NO customer service skills as well. She does not care about the customer only about money. To top it off the store was very dirty and smelled of mildew. It was very disgusting.