Recommends
Joined 1 day ago
May 22, 2013
Many thanks to your staff... Matt has
helped us a couple times. Don spent quite a bit of time with me last weekend. And today... Dennis (bless his patient little heart) spent loads of time with me and helped me pick out my new item! We left the store with several boxes... ;)
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Doesn't Recommend
Joined 26 days ago
April 27, 2013
Wanted to take my father to Nagel's to
get some ammo for his 380, I was able to walk in and find it, purchase it and walk out about a 10 minutes later. My Dad drives up about 200 miles to visit and I take him out there in the morning. We are there for an hour looking for help. Then David the counter guy said that he had no JHPs. I mentioned that he was standing in front of about 20 boxes of it. David told me that I could only buy it if I was purchasing a new gun? There was a printed sign that clearly said that there was a 1 box limit unless you were purchasing a new gun. I asked him how many new 380s he had in stock? He said 4. I left and called later to talk to the "boss." I was on hold for 20 minutes and never got anyone "in charge." Called back a few minutes before to ask if they had any JHPs in stock Tommy said that they had about 20 boxes, but I could only buy 1 and they were about 40 bucks. I asked him why David wouldn't sell them to me and he ignored the question and just repeated that he had them in stock. I would avoid this place at all cost.
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Joined 1 month ago
April 10, 2013
Horrible Place! I will never be back. I
have bought 5 guns at this place over the years and they have lost a customer for life. Customer service is very poor. Always has been, so that's nothing new. They are ammo price gouging in the middle of a nationwide shortage. $50 for a brick (550 rounds) of 22 LR. Get Real. Had a bad experience a few weeks ago while they were doing inventory. They wouldn't even answer a question, yet let another guy in the store to go shopping. Avoid this place like the plague!
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Joined 2 months ago
April 02, 2013
I guess I am what one would call an
Avid Nagel's shopper. I am from Cotulla and I try to go to San Antonio at least twice a month. The best part of visiting San Antonio is going to Nagelss and dealing on pistols and guns. I am a retired educator and gun enthusiast. The customer service that I receive from Ron, Todd, Jessie and Dennis is great. I really appreciate their attentiveness and their salesmanship.
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Joined 3 months ago
March 29, 2013
"I came in and bought the Gen 3 on
Tuesday. Great service! Thanks. I'm now a loyal customer!
The next gun I'm looking for is the Sig M11-A1."
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Joined 3 months ago
March 25, 2013
Staff is great, If one does not have an
answer to your question another staff member does. Nagel's is THE best fun store in San Antonio, bar none
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Recommends
Joined 2 months ago
March 20, 2013
Just a followup to let you know that
your FB page was a great help in getting the gun I've been waiting for. Shot it this weekend and it was great. Thanks again for all of Nagel's help! Always been treated well there
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Heart
Joined 2 months ago
March 13, 2013
Thank you to Louis for his great
customer service today! He was prompt, thorough and friendly. My husband is very pleased with his purchase
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Recommends
Joined 5 months ago
March 08, 2013
Thanks to Josh at Nagels guns for
helping us out with our recent purchases. He is one of the may reasons that we will continue to shop and recommend Nagels! :-)"
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Recommends
Joined 4 months ago
March 05, 2013
Thank you Nagel's! Very knowledgeable
and helped me pick the right firearm for my CHL class
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