Isabelle's European Day Spa

As a spa lover, I would go anywhere except here.... There's nothing I love more than to have a relaxing experience at a spa, so when my husband purchased a gift certificate several years ago, I was thrilled. It was a package that cost over $200, so I was anxious for my experience. When I went in to use it, they had folded the certificate under in the gift box in such a way that hid the expiration date. "Sorry, this has expired" they told me. I was so surprised, and knowing it must have been an honest error on their part, asked to see the owner. She informed me that it had been given to charity. Having been a business owner myself, I know that as an owner you can honor whatever you want. I felt like the gift and our money was thrown out the window. I had no idea there was an expiration date. It was their error that they covered up the

expiration date. Now every time I hear their ads on the radio, I have to turn it off.…