6335 Camp Bullis Rd # 31, San Antonio, TX | Directions 7825729.628161 -98.607132
Home warranty company sent out Fred Wrights also operating as Zeus Plumbing......I have a 24 yr old water heater in a Garage Closet. The roof vent is kinda hidden in that you have to look inside the closet and up with a flashlight to see it. The water heater functions but I noticed when doing routine inspection that is has a small internal water leak. you cannot see the leak unless you remove the flash shield where you light the pilot light.
I will be quoting because I recorded everything. I'm not a suspicious person but I believe recording keeps everybody honest and accurate.
The technician didn't do anything but wright down the info on the water heater and give me a 900.00 estimate of "code upgrades" insisting that these were "required in order to do the job legally"
Included in the estimate was 300.00 to replace the roof vent. Only problem was that we had this professionally replaced, to code, with city permits, as a condition of buying the home 1 yr ago. (cost 138.20 installed). But this technician didn't know this cause his diagnosis only included getting the water heater info for the report to the warranty company.
He tried to make me believe that things were required per city code such as an 18.00 Flexible Gas line that he wanted to install for 187.50. He became very defensive when I told him it WAS NOT required by code. I challenged him to prove to me it was required by code but he declined. I even offered to pay him for his time to prove it.
I can prove it.
In any case, I settled with the home warranty company (claim cash out), and had a company install next day. I paid retail for water heater (487.00 at Lowes) and 148.50 installed.
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