Grey Moss Inn
Helotes, TX 78023
Phone: (210) 695-8301
02/22/2008 Posted by iwonderwhoitis
1. "It's more about the sizzle than the steak." Menus are rigged. "We list the item that makes the most profit first so it catches your eye," says consultant Linda Lipsky, "and bury the highest-cost item in the middle." 2. "Our markups are ridiculous." Coffee, tea, and sodas typically cost restaurants 15 to 20 cents per serving, and pasta, which costs pennies, can be dressed up with more expensive fare and sold for $25 a dish or more. Putting a chicken dish on the menu for $21 will make a $15 pasta dish, where the restaurant is making a big profit, seem like a bargain. 3. "Our specials are anything but." This is one where I must interject. Here, the features are amazing. And it is sad to say, that besides the service, the features are the only things that bring me back time and again. 4. "Nice tip -- too bad your waiter won't get it." According to federal law, only employees who customarily receive tips -- wait staff, hosts, bartenders and bussers -- can participate in the tip pool. But sometimes management takes a cut. In 2006, waitstaff from the Hilltop Steak House in Saugus, Mass., won $2.5 million in damages after complaining that managers dipped into their tips.
Pros: Fantastic Service, Great Features
Cons: High Prices, Heard from others that owners are greedy drunks!
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