save Benson Honda

9100 San Pedro Ave, San Antonio, TX | Map it  

78216 29.523200 -98.499201

(210) 341-1356 | View Website

4

out of 5

4 Star Rating: Recommended

32 Reviews

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Happygurl925

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
5.0
March 27, 2012

Great service. Thank you!

0

Johhnyboy210

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
5.0
March 27, 2012

Best service!!. Exceptional Service! They explained everything in detail, made recommendations and even gave me a rental while my car was being worked on and had my car detailed. They were very professional and courteous. Thank you!

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ArielP

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
5.0
March 22, 2012

Highly recommended. Great service! Thank you!!

0

Big bro

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
5.0
March 22, 2012

Best service ever. Friendly, knowledgeable staff. Took my car in to have my brakes changed and they took excellent care of both me and my car. Felt they were very honest and genuinely cared about my business. Will be going back for all my future needs.

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Fstifflr

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
5.0
March 21, 2012

Excellent Service Department. I have a 2000 Honda Accord that I have had maintenanced at Benson Honda. They are very efficient and knowledgeable. They inspected my car and fixed the problem and gave me recommendations to maintain my car and broke down what I really needed done and what could wait. The advisor was very thorough and explained everything in detail. It's because of service like this that has helped me keep my car well maintenanced and why it has served me well and will last for years to come. I will definitely continue to maintenance my car at Benson.

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Randall1

Member since Apr, 2006 View Profile
8Reviews
3Photos
Joined 6 years ago
1.0
January 12, 2012

Service Sux. Report from wife: Went in for "Express" oil change. Sat in car for 5 min. with no attention. Went in office where several were drinking coffee and talking, seemingly idly. Wife told 2 hours for oil change. Asked about the big "express" sign outside and told she didn't know what express meant. (rudely)

When asked about being first in the morning, service tech told here still two hours. "You don't want the mechanic to burn his hands, do you?" rude again.

I bought two Honda cars there. I will not buy there again. That's maybe over 50,000.00 in sales for being rude.

I am going to recommend a change in attitude.

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omgbenson

Member since Mar, 2011 View Profile
1Review
0Photos
Joined 1 year ago
1.0
March 24, 2011

negative points. DON'T GO HERE! I just wanted an oil change, and they crashed my car into a pole.

0

emarz79

Member since Dec, 2010 View Profile
1Review
0Photos
Joined 2 years ago
1.0
December 30, 2010

Got ripped off. I just bought a used car from here. First let me say I wasn't too impressed with the service. But after haggling with the salesman I got the car I wanted for $21000. So I signed the papers and went home. But after looking a little closer at the paperwork and I realized they charged me $22500 for the car, not the 21000 I agreed to with the salesman. I've run all the numbers and taken into account tax title etc but it still comes out the same. I got ripped off. Absolutely unprofessional if it was a mistake on their end and absolutely unacceptable if it was not. I'm going back first thing in the morning to get things straightened out. I will post an update when I get back. Even if they straighten things out with me, it is totally unprofessional to charge someone more than what they agreed to pay. I'm going to give them the benefit of the doubt and say it was miscommunication between the salesman and finance department. I guess it's partly my fault for not taking a closer look at the paperwork when I signed. I guess I shouldn't have been so trustful...

Update: I returned to the dealer the next morning and let them know of the problem. They changed the paperwork to reflect the agreed-upon price for the car. They barely offered and apology and sent me on my way. I would not recommend getting a car at Benson Honda.

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ShelySpursGirl

Member since Sep, 2010 View Profile
2Reviews
0Photos
Joined 2 years ago
5.0
September 12, 2010

THeir Service Dept. Was Amazing. On a very early Saturday morning I took my car to Benson Honda because the window in my car would not close. I did not have an appointment and they were able to fit me in. I received excellent service from Rick. Rick scheduled my service and explained everything very thoroughly. I was relived to know my car would be ready to drive the same day. A friend recommended Benson Honda to me and I highly recommend this service department to anyone owning a Honda.

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aruiz1970

Member since Jul, 2010 View Profile
1Review
0Photos
Joined 2 years ago
5.0
July 07, 2010

Very Good & Reasonable Service Visit. My wife and I went in yesterday for service at this dealership and it was a very good experience. We used to have our Accord serviced at another local dealership but we switched when that other place lost our keys. Our advisor, Ariel, was very nice and helped cut some cost by just replacing our rotors versus a complete brake job. We appreciated the honesty, and that's why I am writing this review.

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