Visible Changes

02/27/09

Amazingly Awful!!!!!!!!!

by MelissaSS at Citysearch

I have never written a review before, but this place is too bad for me not to. When it comes to hair styling/ coloring it takes two things 1) customer service 2) skills. I found neither at this place! The first time I went there it was good. Second time wasn't good but I thought perhaps it was a fluke. This last time was terrible (I think the first time was a fluke!).

The colorist Matthew didn't spend anytime with the consultation. I go to a hair salon to get color so that an expert can give advice. I can just throw on color out of a box, but this was for my wedding! I told him that too. He put a sample book in front of me and had me pick a color. He didn't ask what I was going for or give suggestions. He just said okay and thew some color on my hair. He never personally touched my hair again to make sure it was colored correctly. Another person dried it. Matthew didn't even suggest how to maintain the color. I went from a medium brown to a red. Red fades quickly and should be washed in cold water...why do I know this...a colorist told me!!!! I got home and noticed the whole hairline in the front is not colored. It was hard to see in the dim lighting. He didn't comb through it ONCE after he put on the color. And the whole time I was there he acted like I was a bother. I chose Matthew because he was the highest level colorist that day. I would hate to see what a lower level stylist does. All the stylists have nice color and cuts, but I wonder where they got there hair done...couldn't have been at Visible Changes!

I have been to other hair salons of the same price point and have had both customer service and skills. The colorist ALWAYS looked closely at my hair to make sure it is right! I would not recommend this place and especially not this person. There are many other things obviously wrong with that salon...but I don't have room for a novel.

• Pros: None
• Cons: Customer service, Lacking skills, over priced

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Comments

NicoliePolie– April 17, 2009 at 16:23:06 PDT

Oh goodness!

comment

11/28/09

Sara at North Star Mall is Great

by txborngal at Citysearch

Sara is very attentive and honest. She takes her time and is skilled at cutting hair. I have tons of cowlicks and she works around them. She's very personable, gives me great style advice and she's not pushy.

• Pros: Friendly Staff, clean salon
• Cons: Overpriced, Big Biz tactics Stink for both stylist & client

11/23/09

Awesome salon!!!!

by CSMobileUser3 at Citysearch

Awesome service!! From Mari's flair for perfect haircolor, Danni's my shampoo specialist's magical fingers and Sarah's hip and trendy haircuts! If your wanting the perfect hairstyle/salon experience-I highly recommend this salon! Totally ROCKS!!!! K.M.

11/22/09

Tina is the Best

by Carey Dwyer Johnson at Citysearch

I have been going to Tina for years to get my hair colored. She ALWAYS gives me the color I want and exceeds my expectations. In my opinion she is the best one there, glad that she returned to the salon after having her baby. I would be lost without her.

If you want great color and great input.. SEE TINA!

• Pros: Best in Color

11/18/09

Worst haircut experience

by cgnag at Citysearch

Spotted the new shop at LaCantera and thought they looked like they knew what they were doing. My appointment was supposed to be for a Master stylist and someone that knew how to cut curly hair. Well what I got was a begining stylist with no experiance with curly hair and I didn't realize this until halfway through the haircut. Finely after 3 trys an extra inch of hair and 45 minutes later, the haircut was completed. I do not like the fact that the stylist never sees your hair dry, only after someone else washes it. I said something at the front desk when I was leaving and the only response I received was did I want to leave a tip..Looks classy, not so.. Someone needs to get in there and work on there customer service..

• Pros: Professional looking
• Cons: Not professional

11/16/09

Prissy @ La Cantera

by Party of 3 at Citysearch

Prissy has cut and styled hair for our lil family of 3 for 3 years now. Her attention to detail is impecable. Shes not only our hair stylist but a good friend of ours. I wouldn't dare go anywhere else. Visible Changes has a clean and comfortable atmosphere. If your looking for a new du.. or someone who will truly work magic or make you look amazing ask for Prissy. She has true talent and skill... She knows hair and will work her talents for your hair and looks. Just when I think we give her the hardest looks she pulls it off better than what we ask for. Thanks Prissy.

Ask for Prissy Visible Changes @ La Cantera.

• Pros: Best hair stylist ever!!!!
• Cons: none

11/15/09

Jamie at La Cantera

by Syndi at Citysearch

I have been going to Jamie for years. When she moved from North Star Mall to the new location....even though it's further for me to drive..I'm still going to her. She does my hair BETTER than anyone I've ever gone to. She colors and cuts my hair. It's great having a stylist that does both.

I get compliments all the time about my hair and always send them to the best! Jamie @ La Cantera!

11/11/09

Gabriel!

by CSMobileUser2 at Citysearch

I, Like the other reviewers, have been looking for a hairdresser for a long time. I was recently engaged when I first came to gabriel. He listened very carefully to what I wanted and has helped me grow out my hair longer than I imagined! I have already done my portraits and my hair stayed impecaple the whole day through. I would highly reccomend gabriel to everyone, because he not only knows hair but he is very personable and its never a dull moment with him! ! !

11/06/09

Melissa "Blondie" at Cantera

by confettigrl0422 at Citysearch

I adore this girl!! When I lived in Houston I came back San Antonio just to have melissa work her magic. Its always a suprise and never a disappointment.

• Pros: The brightest blonde in town!

11/03/09

Gabriel = Outstanding Results!

by Jennylove1111 at Citysearch

I am very particular about my hair, no one ever seems to get it right. That is until I visited Visible Changes and got a cut and color from Gabriel. It was absolutely fabulous! He listened very carefully to what I wanted, gave me some suggestions, and executed exactly what we talked about. I got very natural blonde highlights and an awesome haircut. Overall I highly reccomend him as a stylist and will continue to go there myself. Gabriel really out does himself. Go see for yourself.*****Gabriel the time I spent there was very well worth it. I am happy to report that my husband loved it and was just as pleased as I was. :)

• Pros: Great Service, Good Value, Easy To Get An Appointment.
• Cons: None!

10/30/09

MELISSA AT LA CANTERA

by Melevans at Citysearch

I've been getting highlights and color with Melissa for awhile now...and my highlights/color are the best I have ever had and it's all due to Melissa's expertise on hair! I get so many compliments on my hair - I would highly recommend Melissa at the La Cantera Salon to anyone who wants beautiful highlights or color! She is the best in town!!!

• Pros: BEST HIGHTLIGHTS AND COLOR IN TOWN!!!!!