Compton's Lamps & Shades
San Antonio, TX 78230
Phone: (210) 479-7100
Ratings & Reviews Summary for Compton's Lamps & Shades
|
(0 reviews) | |
|---|---|---|
|
(0 reviews) | |
|
(0 reviews) | |
|
(0 reviews) | |
|
(1 reviews) |
User Reviews for Compton's Lamps & Shades
03/12/2008 Posted by txcat
On my first visit, I had to practically beg to be shown the proper-size lamp shade I needed to replace. $80 was the cheapest price--I got a new one just as nice for $2 at a thrift store. Nobody actually waited on me, said goodbye, thanks for coming in, nothing. Today was my second visit to this store, which is packed with very over-priced lamps, etc. There were no other customers and the phone was quiet, yet no employee greeted me or asked if I needed help, which I obviously did. After standing there, looking around in a searching manner, I walked around a little, which is hard in this over-stuffed store. The lack of customer service may be the reason for the huge inventory of forgettable yet pricey items. Finally after ten minutes or so, I turned to leave. As my hand touched the door, a clerk finally looked up and said, "Did you need anything?" The most civil reply I could come up with was "Thanks for your non-help." I will never enter this store again. They apparently won't miss me, but I hope they miss my money because such lousy customer service is unnecessary and unacceptable!
Cons: Not customer friendly at all
