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Alamo Feline Health Center

16201 San Pedro Ave
San Antonio, TX 78232
Phone: (210) 404-2287

Ratings & Reviews Summary for Alamo Feline Health Center

What Users are Saying:

  • Loving treatment
  • Respectful
  • Convenient hours
  • Clean office
5 Star Rating
 
(4 reviews)
4 Star Rating
 
(1 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(2 reviews)
1 Star Rating
 
(0 reviews)

User Reviews for Alamo Feline Health Center

5 Star Rating: Highly Recommended

05/10/2008 Posted by renalnrs

With Dr. Norsworthy's help my 17 yr old cat is still doing great. I would not take my cat anywhere else. I have boarded my very shy cat there with great success as well. I have never had a bad experience with any staff members there. If your cat needs specialty care or you just want the best, this is the place to go.

Pros: No dogs allowed

5 Star Rating: Highly Recommended

02/29/2008 Posted by racerreed

I have been taking my cat Ambrosia to Dr. Nosworthy for around 5 years she has a heart issue that has been stabalized. They are very professional and use the best equipment. I have never had to wait long. It is a pleasure to visit with them!!! Thanks Team.

Pros: On time appointements, Good equipment and professional and caring attitude

2 Star Rating: Below Average

01/29/2008 Posted by blahblahblah1818

the doctors and techs are great & the office staff are idiots. i was helped by a lady named amanda who didn't seem to know what she was doing. she was very rude and not helpful at all. i will not be going back to this office, which is a shame because the vet i saw (dr. norwsworthy) was great!

Pros: good dvm and techs

Cons: they need to hire better office staff who have an education

4 Star Rating: Recommended

01/05/2008 Posted by kittie57

These Vets are good as are the techs. They tackle behavioral issues and are quickly able to recognize and treat cat unique illnesses. On the flip side the front desk staff is aloof and not overly helpful. You'll need to pay attention to make sure you get everything you require before you leave. The first time I took the cat for shots, I got home and realized she did not get a Feline Leukemia booster (her kennel requires one) nor did I get a rabies certificate. When I called, I was told you have to ask for both. Had to go back & get the certificate for her license; took her to Petco for her leukemia booster so she could board. When I left her for a dental, I went back to pick her up and was handed the bill and the cat. I remembered the vet had said he would prescribe meds...I had to ask to get them. I now take the cat to the general practice vet for vaccinations and general health and use these guys for specific illnesses.

Pros: Good vets. Good techs.

Cons: Unfriendly office staff

5 Star Rating: Highly Recommended

07/31/2007 Posted by catsatoz

The care provided by all the vets at this clinic is outstanding. If you are looking for discount services and kitty shortcuts you will not find it here. You will pay for the excellent care at this facility. The vets and their assistants go out of their way for your kitty furbaby and I feel it is worth every penny I have spent in the last couple of years. The calls to tell you what is going on throughout the day are such a relief when your furbaby is hurt or sick. Follow up reminders are fantastic and the letter from your kitty to you are both cute and very informative. My cats feel very comfortable coming to the clinic and are treated with the upmost respect that they deserve. No doggie smells there. If you love your kitty and want the best care then this is the vet office for you.

Pros: Great staff

Cons: I have no cons

2 Star Rating: Below Average

05/23/2007 Posted by lovesherkitty

MAKE SURE "MONEY IS NO OBJECT" if you take your pet to this clinic!!! This vet is good and VERY EXPENSIVE! I had to finance nearly $400.00 (thank goodness they offer financing!) for tests and ONE night's stay for my sick kitty. I was totally shocked at the charges when I went to pick her up the next day! The front desk person was extremely sharp in her tone when she said that " if money was an object" that I should have asked how much everything was while the vet was actively examining and testing her. He went right ahead doing the tests and neither the he nor the assistant in the room ever asked me if I wanted them done or gave me a clue of what the costs would be until at the end of the appt. when I asked about the pricing for an extended stay for my sick kitty (I was quoted $600.00 to $900.00 or more for a 5 day stay). The way this was handled was not ethical in my opinion. We ove our pets and know vet bills can ring up - but this was rediculous! His charges were DOUBLE my other vet's fees for HALF the amount of treatment! PET OWNERS BEWARE! There are other good vets out there for a MUCH lower price!

Pros: Vet is good

Cons: UNDISCLOSED CHARGES! WAY TOO EXPENSIVE!

5 Star Rating: Highly Recommended

09/14/2006 Posted by diamondgirl1

This vet is very knowledgable, and has an obvious love for his patients. Excellent quality care. After recently switching from a general vet to a specialist-he does only felines- i would never go back to a regular vet. Dr. Norsworthy was very thorough in his treatment with my cats.

Pros: Excellent care, office facilities

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