Dennis Jewelry Co.
San Antonio, TX 78232-4305
Phone: (210) 499-1212
Ratings & Reviews Summary for Dennis Jewelry Co.
What Users are Saying:
- Short lines
- Convenient hours
- Easy parking
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User Reviews for Dennis Jewelry Co.
07/02/2007 Posted by jnm828
Shop here if you want to be treated with complete disrespect and disregard. I visited Dennis Jewelers because I was in the market for a very particular Rolex. From the moment I walked in, I was treated as though I had no business there and couldn't afford anything in the place. I wasn't dressed poorly, but the only attention I received while in the store was from the security officer who looked me up and down and watched my every move. When I finally approached a salesman and informed him of my desire to purchase a Rolex, he reluctantly walked over to the selection and continued to act bothered while showing me the various styles. On that same day, I visited Moretti's Fine Jewelry, just across the highway. What a wonderful experience that was. The sales staff even made a note of the Rolex I wanted and called me to come view it when it came into their shop. I've visited both Dennis and Moretti's numerous times since, just to see what kind of response I receive from the staff. My experience that day is representative of the service I always receive at both stores. Dennis Jewelers is always snobby and bothered by clients, while Moretti's is always eager to please. DON'T WASTE YOUR TIME AT DENNIS JEWELERS!!
Cons: Rude sales staff.
09/06/2006 Posted by consumer1hawk
This is a super fabulous business with high praise. I have taken many items to them over the last 30 years and have always been pleased with the finished product. This time they outdid themselves though. We had a necklace and earring set designed from two different heirloom pieces and it was magnificent workmanship.
08/23/2006 Posted by jackmarkoff
I took a family heirloom diamond to be mounted by them that had been in the family 60 years. After 6 months the diamond cracked at the mounting sites. When I asked them to repair it they said it broke because of the user, not the mounting. I told them that they would lose my business and they said there are plenty of other customers in San Antonio.
09/26/2005 Posted by djbotto
I wanted a custom piece of jewelry completed. Joe Pena and Mr. Dennis not only completed it, but it is absolutely beautiful! Just what I wanted done. I simply couldn't thank them enough.
