Affordable Pet Care
San Antonio, TX 78238
Phone: (210) 684-2273
08/11/2006 Posted by tammy12
I had taken my pets to APC for almost 20 yrs & had respect & trust for their services.I had over looked their receptionist's negitive attitude, to being overwhemled with work.This past March 06 I took my pet in & when I asked for my bill, I was quoted three different prices by three different receptionists.I was handed an invoice with a previous & current balance ?? This was wrong & asked to speak to manager, Gerri Combs. I was given a new bill, which I paid and left feeling disappointed, & distrustful of APC. Higher management requires to invest time in updating & briefing their (upfront office) employees in common courtesy, accounting & overall professionalism. I have, since acquired a new vet's services.
Pros: vet's services ( professional work )
Cons: "some" up front offices employees require to act in a civilized manner.
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