save Zilbert Melissa Dds

15303 Huebner Rd Ste 5, San Antonio, TX | Map it  

78248 29.581100 -98.539901

(210) 408-2700

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Bob47

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
5.0
February 08, 2012

Always a pleasure. I have been seeing Dr Zilbert for many years now. I have always felt she took the time to explain things to me in a manner I could understand them. She has done fillings, a crown and routine care on me. On occasion I have needed an emergency appointment and they get me in quickly.

Her support staff is always friendly and I don't have to wait a long time when I show up for my appointments.

Other family members use her also and like her.

The office is always clean and neat, a far cry from some dentists I've had in the past.

I often recommend her to friends that are complaining about their dentist.

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GermanJEM

Member since Nov, 2011 View Profile
1Review
0Photos
Joined 5 months ago
1.0
November 30, 2011

Fraud and Scams! Beware!. I would give her no stars if possible! I went to her about 10 years ago, just for a cleaning, since I wasn

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ferretgirl03

Member since Oct, 2011 View Profile
1Review
0Photos
Joined 7 months ago
1.0
October 01, 2011

Manipulated and in pain. At first I loved going to her. She made me feel welcome and so did her staff. I was having jaw problems and just wanted a referral to a dental surgeon to get my wisdom teeth removed. She cleaned my teeth (painfully so) and told me I need multiple fillings before I got my wisdom teeth removed. It was my first time going without a parent and I agreed. Over the next couple weeks she gave me over 10 fillings (on every minor cavity). She was going to do a root canal when I said no I needed my wisdom teeth out. I'm all healed up from my wisdom teeth but I still can't chew crunchy food or any food warmer or cooler than room temp. because my teeth still hurt where she did the fillings (its been close to 3 months). THEY WANT YOUR MONEY. RUN.

Btw she used up all of my dental insurance for the year so I have to wait until January to get my teeth even looked at again.

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baseballnut

Member since May, 2011 View Profile
1Review
0Photos
Joined 1 year ago
5.0
May 31, 2011

Great team. I was very impressed with the entire staff. They were very caring and I never felt like they were trying to sell me something (the way I felt at another dentist). She made a porcelain bridge for me. It is beautiful. The color perfectly matches my other teeth and you cannot tell it is there.

I highly recommend her to my friends.

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bikeswimrun

Member since Oct, 2010 View Profile
1Review
0Photos
Joined 2 years ago
5.0
October 28, 2010

Found a good dentist. I needed a check up after moving to SA. She was recommended to me so I gave her a try. After doing an exam she spent a good amount of time with me explaining things and answering questions. I did need two small fillings and that went well. Her office is very neat and the staff is nice and knowledgable. I have recommended her to others so I thought I would post it here also.

Office is not a busy "patient mill" like some I have been to in the past.

Overall I was very pleased.

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SDavis1961

Member since Sep, 2010 View Profile
1Review
0Photos
Joined 2 years ago
5.0
September 13, 2010

Beautiful Work. She is an artist, I had two front teeth with veneers that I thought always looked bad. One broke recently and needed to be fixed. I had her replace both since I they were so old. I am EXTREMELY pleased with my new teeth. I am proud to smile again and I can't tell you rhe confidence it gave me. The color is perfect and they match my other teeth beatifully.

Her office is very nice and comfortable, a far cry from other dentists I have been to in the past. A true professional and artist.

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ROBERTW

Member since Jul, 2010 View Profile
1Review
0Photos
Joined 2 years ago
5.0
July 04, 2010

Very Good Experience. I had not been to the dentist in years out of fear. I finally had to go and was extremely apprehensive. Some recommended Dr Zilbert and I was very pleased with her demeanor and treatment. I now wonder to myself why I let it go so long. She definitely takes the time to make sure it is done right while making sure I am comfortable with the procedures.

I noticed that most of her patients appear to be other professionals.

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cac7557

Member since Dec, 2008 View Profile
1Review
0Photos
Joined 4 years ago
1.0
December 05, 2008

15 had a root canal!. I went to this doctor and was told I had several old fillings needing to be replaced with a root canal, etc with no pain or issues to warrant this. My husband has forked over 10K in one year before he realized he was being scammed into unneeded work. She wanted to do all these different treatments for gum issues, etc at an very high out of pocket cost! She makes you feel like it really needs to be done!! My husband found out his ex took their 15 yr old son to her and was given a root canal at 15!! We all stopped going and found new dentists all to be told everything she tried to claim was false. This office only seeks your money... cash! Not insurance claims!

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78596

Member since Sep, 2008 View Profile
1Review
0Photos
Joined 4 years ago
1.0
September 09, 2008

Horrible, rude office manager, fradulant charges. My daughter was seen for a regular cleaning and check up. My insurance covers this 100%. To my daughters amazement she was charged $90.00 at the end of her visit. The charge was for a full mouth XRAY. This was already done within the previous year. She did not need this, if they had called to verify benefits like all other offices do they woould have realized this. My insurance company is requesting all Xrays and molds, notes in order to do a pre determination of services. I received my copies at home but when I called the Dr's office I was told by the office manager and the only lady that ever answers the phone they never received them. I asked for a fax number and she told me the fax machine was down. I have called and left several messages for Dr. Zilbert to discuss my daughters procedures and make sure they send in all documentation the insurance needs. I am still waiting .. I called again and this time.. the office manager just wouldnt give me the fax # and now states that the Dr herself does not want to work on my daughter. I know they cannot provide the insurance with casts or molds because they were never taken and my daughter was charged for them also. The submitted charges were at $1800.00

Horrible customer service, still waiting for a call from the Dentist. and fradulant charges!!!!!!!

This has been a nightmare, I have never dealt with a dentist office like this one. I have 4 kids and myself and always have our regualr checkups. I am very aware of how things should be handled concerning charges and billing. This office is horrible..

DO NOT RECOMMEND!!!!!!!!!!!!

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marcelk

Member since Jun, 2008 View Profile
1Review
0Photos
Joined 4 years ago
2.0
June 08, 2008

not the best dental visit. My wife and I went to Dr. Zilbert's office on two different days for the same reason: to get our teeth cleaned and the usual evaluation. The Hygienist did clean our teeth (no polishing) and took a series of electronic pictures. The Receptionist came in after the fact and told us that it would be $ !.00 per picture. X-Rays were taken as well. Dr. Zilbert arrived and looked at the pictures and X-Rays (very little time spent in the mouth) and proceeded to inform us that we had quite a few teeth in trouble and needed periodontal treatment (root planing etc, requiring four visits) plus all the other dental work..

We had been to a dentist about six months before with virtually none of that mentioned. Some teeth needed watching.

Our bills were for identical treatment; but somewhat different. Both of us had a debridement done, instead of cleaning, at a much higher cost and the insurance company will not cover this.

We should have been apprised of all proposed treatment before hand, with cost, and given a choice. We did inform the receptionist of our coverage and I specifically asked if they were part of the plan.

Our bill came to $ 86.00 each with much more to come and when I tried to discuss the bill and reason for treatment choices I was told that this is the way they work. I did ask to speak to Dr. Zilbert, after discussing the coding with the Hyginist and have yet to be called back.

Both my wife and I are not pleased with the experience.

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