Potranco Feed & Pet Supply
San Antonio, TX 78251
Phone: (210) 521-4813
03/25/2007 Posted by jdmgtc
I am very specific when critiquing anything. This place is absolutely wonderful! Dr. Graham & all the techs are amazingly helpful. They have not only met my expectatins, but have surpassed them. They remember you and your pets by name. They are courteous and eager to help-never rude. I don't know if the negative reviewers reviewed the right clinic. They have always given us quotes up front-even printing them out before having a procedure. If your pet has to board the day, they'll call you if anything happens. I once had to call the office when my cat was not improving. One of the techs helped me out--going to the extent of calling the vet (who was preoccupied leading a troop of girl scouts). She called me back within a few minutes with a new script and high-cal food. They are genuinely concerned & follow up with their patients. My 80lb dog is high-energy and can truely try your patience, but they all love him...just one more reason for me to love this establishment! And hey, what other vet clinic promotes the girl scouts as well as Potranco Vet Clinic!? :-D
Pros: Economically friendly, Great service, Great Doc, Great Staff
Cons: Not open every weekend
Write a review and share your thoughts with others
