A Regal Affair wedding planners
San Antonio, TX 78212
Phone: (210) 375-6191
03/14/2007 Posted by whitfed
To start, if you are currently using them as a wedding planner, keep your contract close, and make sure you pay your vendors yourself. We began to use "a regal affair" to plan our wedding and from the start it was bad. We had been recommended a couple of vendors by a higher up at one of the big name wedding shows, that we decided to use. Most of the vendors told us the only reason they would work with us was because of the recommendation, but usually they will no longer work with "a regal affair." That concerned me right away and later we found out why. "A regal affair" began billing my soon to be mother in law for work that had not been completed and due to the fact my in laws live out of the state, they didn't know the work had not been done. That took a while for us to catch, and when we did catch it we asked for that money back along with a refund for some invitations that they were making. Well, after 3 checks that bounced from "a regal affair", I called the "hot check" line at the DA's here in Bexar County. When I gave the name "a regal affair" saying they had written us 3 bad checks over a month for the same refund, the clerk at the DA's office just laughed because of the number of times the company has been reported. Just to make everyone feel better though "a regal affair" does pay the money back once reported. We just had to meet the owner of "a regal affair" at their bank to get in cash. After only returning a little over half of what a regal affair had billed and owed us. Seriously, do not let "a regal affair" pay your vendors for you! We filed a complaint with the better business before "a regal affair" finally gave us a partial refund. The complaint is still on file, if you care to look at it. "A regal affair" never cared to reply to the complaint, as far as I know. We ended up using a different wedding planner before all was said and done. Beware of this one!
Pros: Offers to do inviations for a discount.
Cons: Hard to work with.
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