Hair Studio Sonterra a Goldwell Alliance Hair Salon

Great Experience

by bubblegum85

January 08, 2008

Overall a pleasent experience. I went in to the salon on a Monday, when most salons aren't even open, and my stylist Yvonne was so sweet and really listened to what I was looking for. And gave me just what I wanted! All the stylists were friendly. And the receptionist was so kind, warm, and friendly. This salon definitely has a great team of experienced individuals!

• Pros: Friendly staff, great atmosphere

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Killer Haircut!

by Gina81

June 15, 2009

I'm very, very paticular about my hair, no one ever seems to get it right. I went to Hair Sonterra and got a cut and color. It was absolutely fabulous! I have no complaints. The stylist listened VERY carefully to what I wanted, gave some suggestions, and executed exactly what we talked about. I got very natural blonde highlights and a killer haircut. The blowdry was also amazing...no need to re-do it myself when I got home.

• Pros: Talent
• Cons: Receptionist was having a bad day..not very friendly

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Hair Extensions...I love mine

by sabeauty

April 13, 2009

This is my second experience getting hair extensions, and I have now had them in for four months and they still look great.

The first time around at a different salon it did not end so well.... However, my second experience at Hair Studio Sonterra was completely different. This is not to say my extensions the first time around didn't look good, but Shellie seems more dedicated to helping me throughout the time that I have had them in.

Her technique is also different. Compared to the first time my extensions did not knot up, (and when this happens you have to stay on top of it) and I believe this was in large part due to her technique. My hair was also longer, and fuller so to me this was extremely impressive. I felt so beautiful - even the second time around when you see them finished it is still quite the site.

Based on my experience I would only use the products designed to protect the bonding of your extensions. Whoever puts your extensions in should take them out. Brush you hair three times a day, and pull it back when you sleep. Also, Shellie recommended when washing my hair not to put conditioner anywhere near your bonds because it will loosen them up.

I am going in later this month, to have them taken them out, and I am going to get a new set put in.

• Pros: Wonderful warm atmosphere. Very caring staff
• Cons: A little hard to find the first time.

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Does anyone in this town know how to do hair?

by lt21

April 11, 2009

First time here - the location is not that easy to find. I had to wait almost an hour past my appointment time. Everyone was super nice, but really not listening to what I was trying to have done. The cut was really not flattering to me at all and not current. I was kind of expecting cutting edge - not that kind of place. And it cost $65.00 for the cut and dry. Plus they try to sell you all kinds of products the whole time they are doing your hair. They take walk-ins, so I guess that's what you can expect from that kind of place. At any rate, I will continue on my endless search to find someone in San Antonio who knows how to cut hair!

• Pros: The receptionist was nice
• Cons: High cost for poor haircut

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Awesome Experience!

by CrystalHulek

February 03, 2009

I spent my 30th birthday at Hair Studio Sonterra. My husband pampered me with allowing me free reign of the services here. The staff is so awesome! I received a facial from Denise and it was the best one I've ever had. She is so nice and did an excellent job! Lisa gave me a relaxing manicure and pedicure, which turned out so lovely. Then I had a trim, highlights, and style with Mary. She did such a tremendous job! I have never been so happy with my hair!! I love the way it turned out! The studio is decorated so beautifully and feels warm and inviting. I really had a wonderful experience here and look forward to going back soon!

• Pros: Great staff, beautiful environment, excellent experience
• Cons: none

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Denise knows what she is doing

by nysnowbunny

January 20, 2009

I have had many facials in my life and I have never met anyone so passionate towards clients needs or interest in the clients and what they feel their needs are. She will spend the time to listen and has more answers than any other esthetician I have dealt with. If she does not know the answer she will pull out her lap top and start researching. Her passion shows through and her dedication to helping people with their skin care needs is incredible. All I can say is thank you Denise and I look forward to seeing you again and getting another marvelous personalized facial and treatment.

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Hair Studio Sonterra....THE BEST in the city of San Antonio!

by afank

January 13, 2009

I am extremely particular when it comes to my hair. That being said, Hair Studio Sonterra has exceeded all my expections & beyond. My hair artist is Debbie Jo & she is the Queen of razor cuts. She is consistent & my hair always, always looks fabulous after my cut. She shares her styling technique, so I am able to repeat it at home. I always receive many compliments from my family, friends, clients & people I meet on a daily basis. I went from long hair to short over 3 months ago & because of Debbie Jo, I had no regrets! My husband absolutely loves the short style.

Other wonderful things about Hair Studio Sonterra: Friendly receptionists; beautiful salon (10 minutes from my home); great products (try the Pureology line); ease of scheduling appointments by email.

If you are looking for a new salon, this is the one & ask for Debbie Jo!

• Pros: Great location; warm & inviting atmosphere; friendly & competent staff; lots of parking

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She stayed with me...

by nrvaughn

December 28, 2008

I had my hair done 3 weeks ago at Studio Sonterra and surprisingly my color is still very true and nice. The girl stayed with me and kept checking my foils so I could get the color I wanted. I liked how she explained everything to me step by step and I was completely comfortable.

• Pros: Pretty salon, friendly staff.
• Cons: none

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Overrated Hair Salon

by feedback1

December 25, 2008

I was really looking forward to trying this salon after reading the reviews and finally finding a good haircut in San Antonio, which seems impossible. My appointment was with Mary. She really is a very nice person who tried really hard to listen to what I wanted in a hairstyle, however, I honestly have to say that this is one of the worst haircuts that I have ever gotten. My haircut feels like it is a combination of two different cuts on one head. It is so difficult to fix myself and I have to say I won't go back. It is really pricey, $65, to me that is a lot to pay for just a haircut.

Still searching!

• Pros: nice stylist
• Cons: very expensive, bad cut

Response from this business

lundgren– December 25, 2008 at 20:51:22 PST

You are important to us and we would appreciate the opportunity to win you over. Please call us so we can make things perfect for you. We are very easy going and want to hear from you. Our salon strives for perfection and would appreciate the opportunity to see you again. Thank you and please accept our sincerest apology for any inconvenience.

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Yvonne is a good colorist

by jmatejkadouglass

December 11, 2008

I am a blond who gets her hair highlighted every few months. I had a couple bad experiences in San Antonio until I found Yvonne. She does a great job highlighting my hair. She cut my hair once and I got many compliments on it. However, at $65 plus tip, her haircuts are just too expensive for me. So I only go to her for color. She was running way behind for 2 of my 3 appointments with her. However, I will say the the salon owner and staff members bent over backwards to apologize and bring me beverages and entire plates of catered food! Awesome. The owner also generously gave me a large bottle of $45 product after one of those late starting appointments.

• Pros: Yvonne is a great colorist, excellent customer service
• Cons: Expensive hair services--especially the hair cuts

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Esthetician on staff

by gems595

October 29, 2008

I went in to get my hair done as I do every 6 weeks and discovered they now have a full time Esthetician that specializes in Microdermabrasion, facial peels and several types of facials. I cannot wait til my appointment next week. And they are running great specials on different skin treatments. Her other co-workers said great things about her and the treatments she performs. It is nice that the salon is becoming a one stop make-over salon. Great job Dana & Lance the new salon looks great.

• Pros: Becoming a full service salon and spa
• Cons: NONE

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