Hair Studio Sonterra a Goldwell Alliance Hair Salon

02/03/09

Awesome Experience!

by CrystalHulek at Citysearch

I spent my 30th birthday at Hair Studio Sonterra. My husband pampered me with allowing me free reign of the services here. The staff is so awesome! I received a facial from Denise and it was the best one I've ever had. She is so nice and did an excellent job! Lisa gave me a relaxing manicure and pedicure, which turned out so lovely. Then I had a trim, highlights, and style with Mary. She did such a tremendous job! I have never been so happy with my hair!! I love the way it turned out! The studio is decorated so beautifully and feels warm and inviting. I really had a wonderful experience here and look forward to going back soon!

• Pros: Great staff, beautiful environment, excellent experience
• Cons: none

01/20/09

Denise knows what she is doing

by nysnowbunny at Citysearch

I have had many facials in my life and I have never met anyone so passionate towards clients needs or interest in the clients and what they feel their needs are. She will spend the time to listen and has more answers than any other esthetician I have dealt with. If she does not know the answer she will pull out her lap top and start researching. Her passion shows through and her dedication to helping people with their skin care needs is incredible. All I can say is thank you Denise and I look forward to seeing you again and getting another marvelous personalized facial and treatment.

01/13/09

Hair Studio Sonterra....THE BEST in the city of San Antonio!

by afank at Citysearch

I am extremely particular when it comes to my hair. That being said, Hair Studio Sonterra has exceeded all my expections & beyond. My hair artist is Debbie Jo & she is the Queen of razor cuts. She is consistent & my hair always, always looks fabulous after my cut. She shares her styling technique, so I am able to repeat it at home. I always receive many compliments from my family, friends, clients & people I meet on a daily basis. I went from long hair to short over 3 months ago & because of Debbie Jo, I had no regrets! My husband absolutely loves the short style.

Other wonderful things about Hair Studio Sonterra: Friendly receptionists; beautiful salon (10 minutes from my home); great products (try the Pureology line); ease of scheduling appointments by email.

If you are looking for a new salon, this is the one & ask for Debbie Jo!

• Pros: Great location; warm & inviting atmosphere; friendly & competent staff; lots of parking

12/28/08

She stayed with me...

by nrvaughn at Citysearch

I had my hair done 3 weeks ago at Studio Sonterra and surprisingly my color is still very true and nice. The girl stayed with me and kept checking my foils so I could get the color I wanted. I liked how she explained everything to me step by step and I was completely comfortable.

• Pros: Pretty salon, friendly staff.
• Cons: none

12/25/08

Overrated Hair Salon

by feedback1 at Citysearch

I was really looking forward to trying this salon after reading the reviews and finally finding a good haircut in San Antonio, which seems impossible. My appointment was with Mary. She really is a very nice person who tried really hard to listen to what I wanted in a hairstyle, however, I honestly have to say that this is one of the worst haircuts that I have ever gotten. My haircut feels like it is a combination of two different cuts on one head. It is so difficult to fix myself and I have to say I won't go back. It is really pricey, $65, to me that is a lot to pay for just a haircut.

Still searching!

• Pros: nice stylist
• Cons: very expensive, bad cut

Response from this business

lundgren– December 25, 2008 at 20:51:22 PST

You are important to us and we would appreciate the opportunity to win you over. Please call us so we can make things perfect for you. We are very easy going and want to hear from you. Our salon strives for perfection and would appreciate the opportunity to see you again. Thank you and please accept our sincerest apology for any inconvenience.

12/11/08

Yvonne is a good colorist

by jmatejkadouglass at Citysearch

I am a blond who gets her hair highlighted every few months. I had a couple bad experiences in San Antonio until I found Yvonne. She does a great job highlighting my hair. She cut my hair once and I got many compliments on it. However, at $65 plus tip, her haircuts are just too expensive for me. So I only go to her for color. She was running way behind for 2 of my 3 appointments with her. However, I will say the the salon owner and staff members bent over backwards to apologize and bring me beverages and entire plates of catered food! Awesome. The owner also generously gave me a large bottle of $45 product after one of those late starting appointments.

• Pros: Yvonne is a great colorist, excellent customer service
• Cons: Expensive hair services--especially the hair cuts

10/29/08

Esthetician on staff

by gems595 at Citysearch

I went in to get my hair done as I do every 6 weeks and discovered they now have a full time Esthetician that specializes in Microdermabrasion, facial peels and several types of facials. I cannot wait til my appointment next week. And they are running great specials on different skin treatments. Her other co-workers said great things about her and the treatments she performs. It is nice that the salon is becoming a one stop make-over salon. Great job Dana & Lance the new salon looks great.

• Pros: Becoming a full service salon and spa
• Cons: NONE

10/16/08

HONESTLY the BEST hair experience EVER--from the MOST skeptical, difficult to please perfectionist EVER!

by astan4dfan at Citysearch

First, I must admit I AM "that" customer that most salons fake a smile to see because I have learned to express dissatisfaction after paying $200 for coloring/cuts that stylists pretended to like on me-but that my family and friends had to tell me looked AWFUL!! After years of leaving salons (from New York to LA) unhappy with the results, I began to believe that what I had been asking stylists to do REALLY was impossible. Sadly, I have also become used to people who find the easiest, cheapest, fastest way to make a buck with no regard for taking pride in the work they do. Luckily, I remained unsatisfied with all the pricey color "experiments" I paid top dollar for in the past and brought my search here--where I read all the + reviews @ THIS PLACE and took a chance!

After living all over the US, having my hair done in MANY (an understatement at best) high priced, top rated salons AND paying over $300/visit I can confidently say this was by far the BEST salon I have encountered bar none! From making the appointment (SUPER friendly receptionist, great attitude and answered ALL of my many ?s) to my stylist aka HAIR GENIUS!!(LAURA) who took her time, listened to what I was aiming for and literally accomplished a feat I previously thought impossible!! My hair is ABSOLUTELY GORGEOUS!, and despite this being my FIRST visit she got it 210% RIGHT! Gone are my days of debating returning to salons for "color corrections"! I HIGHLY (and without reservation) recommend this salon (sp. LAURA!)

I am thankful for all the HONEST reviewers who led me to this jem! I wish I had researched earlier and saved myself from the absolute salon horrors I have experienced at other SA spa/salons. I had NO idea my hair COULD look this fabulous!

Oh, and this is an AUTHENTIC review, written by a real, non salon-affliated customer (I always wonder @ that when I read some of these...) THANKS AGAIN!!

10/08/08

Thank You Shellie!!!

by clark2007 at Citysearch

I visted Shellie after having my hair destroyed at Toni and Guy. My hair was fried! Shellie found a color that was a natural me and gave me an awesome swing bob. My husband loves it and everyone wants to know who does my hair!

• Pros: super nice people, great service, stylists really care about how you look
• Cons: none!

09/30/08

Best Hair Ever!

by tamara38 at Citysearch

My first experience with a stylist in San Antonio was awesome. I struggled to find a stylist in Phoenix for 15 months & never found one I liked. As usual, I relied on CitySearch to point me in the right direction. Boy, am I glad! I called & was able to get an appointment the same day. According to the receptionist, Mondays are usually slow for them. Yes, I said Mondays. This salon is open on Mondays! I arrived early to my appointment because I left my house early in case I got lost but I found it right away. Which is saying a lot for me, I am navigationally challenged. I was greeted right away by three friendly ladies at the front counter. I was offered something to drink several times while I waited. I was a bit disappointed that my appointment was at 2pm and my stylist did not come out to greet me promptly at 2pm, even to say she is running late. However, she did appear about 20 minutes after my appt time and was very friendly. She was very pleasant & we had a pleasant conversation while she gave me highlights, lowlights, and a cut. My stylist was Yvonne & she transformed my hair, which had not been touched in over nine months, to a work of art. It is so beautiful! The color is amazing. I came home & my husband told me that he thought this was the best hair I have ever had. He took me to dinner & we had a wonderful, romantic evening.

Thanks to Yvonne for adding some spark to my marriage & bringing out the romantic in my man! It was worth the $190 just to see my husband look at me that way.

• Pros: High quality color & cut.
• Cons: Expensive but you get what you pay for.