08/04/08

Best cut I've received!

by CynthiaDavila

I recently had a bad cut that I lived with for 2 months before I decided to try and find a new salon. I saw this salon rated on citysearch and decided to try it. When I called the receptionist was incredibly helpful in finding me a stylist who could cut curly hair and set me up with a stylist named Patricia. Patricia had curly hair, so she knew what it was like, and gave me a beautiful hair-cut! FINALLY!! the one stylist who got it right! It was exactly what I wanted and I didn't even have to spend hours explaining it to her. She noticed my hair was cut unevenly and assured me that everything would be fixed, and it was. The salon itself is beautiful and everyone is so very friendly. I would recommend this salon to anyone looking for great customer service and a beautiful new look.

• Pros: ambience, customer service, parking
• Cons: can't find the building!

11/06/09

Great Experience From A Man's Perspective!

by DCinSA

I've had the same hair cut and style since the 80's! Since my hair started to turn gray, I began using different hair dyes from the store and Sally's myself to cover it. I made the mistake of picking a color that was too dark and I looked like a used car salesman. After reading all the good reviews, I thought I'd give this place a call to correct it. I told the stylist to help me correct the color and to also help me get a new style. She asked me questions about what I do for a living. She then showed me some styles and colors that would look professional as to not be inapproporate for professional attire. I was really impressed with that! The service was the absolute best I've ever had in a hair salon by far! The prices were great. I have a new style that everyone loves! I am a customer for life....or as long as I have hair! Thanks for doing a great job!

• Pros: Beautiful Salon, Knowledgeable Stylists
• Cons: No Cons Whatsoever

09/17/09

Best Haircut Ever

by missy1

Ask for Lauren! I have had my hair cut in Sante Fe, Houston, Dallas and Denver and this is the best haircut ever for my face shape and also up keep of style--easy. I brought in a photo of hairstyle and Lauren matched and tailored to my face shape. She is an excellent hair stylist and I left with several of her cards to give to friends in search of someone who knows what they are doing. I have received more compliments of my new haircut. P.S. At the Hair Studio they also have a hair stylist Laura--my hair stylist was LAUREN, not Laura.

• Pros: Excellent Haircut; on time; very professionaltimelyTimely
• Cons: interesting table books in waiting room--also need magazine

09/09/09

My new Favorite place

by stormycst

About 3 years ago I lost my long-time stylist. So, for the last three years, I've tried several salons and had concluded that I would have to settle for "I like it ok" cut and color events. Today, that all changed. I tried Hair Studio for the first time - and WOW! from the moment I entered, it felt right. Friendly staff and a comfy chair greeted me. My color was a mess from previous mediocre experiences, so I felt compelled to tell Laura what I wanted. She listened very patiently, offered a couple of suggestions, brought me color samples, talked me through the process, then proceeded to totally refresh my hair color and style. Once I saw the outcome, I knew I'd never have to explain to her what needed to be done. She is a highly skilled professional and even though we had just met, she knew far better than I did what I needed : ) Her talent shows and I can finally say "I LOVE IT!" about my color and style. Thanks Hair Studio for being so easy to do business with, for having staff like Laura. I look forward finally having a sure thing again.

• Pros: skilled staff, friendly atmosphere, full service
• Cons: none.

09/01/09

Love this Place!

by beauty82

I love this place! I didn't think I would be able to find a good salon with reasonable prices in the city (especially after my first experience in San Antonio), but I did! Thank goodness for City Search. After reading the reviews on here, I called and made an appointment with Laura a few months ago. I've been twice now and she's given me great color, highlights, cut and service at an amazing price. She has also been very flexible. I missed an appt. on accident and she called and was able to squeeze me in a few hours later. This place is a gem and I don't plan on going anywhere else anytime soon. I'm seriously so happy I found it that I would do cartwheels the whole way there if I had to, 5-plus stars for sure. I can't wait to go back. :o)

• Pros: Friendly Staff, Quality, Beautiful
• Cons: Convenient ...but tucked away

08/01/09

Amazing Salon!

by AM157

I just moved to San Antonio and made the mistake of going to a cheaper salon since I just needed a trim. My hair looked horrible. After looking on citysearch I decided to try out Hair Studio Sonterra. First of all, the salon is beautifu. The staff is friendly and professional. It did take a few days to schedule an appointment online, I ended up just calling and got an appt right away for the same week. I have very thick, wavy hair which can be difficult to cut because it tends to "do its own thing". Lauren gave me a fantastic hair cut that I love! I've never had a hair stylist get it right the first time. Usually its a good haircut and after going a few times they figure out how to cut my hair right. I highly recommend this salon. It's a little pricey ($65) for a haircut, but worth every penny. I can't wait to get a color next time :)

• Pros: Great Salon, Great Staff
• Cons: A little bit of a drive from west side, pricey

06/15/09

Killer Haircut!

by Gina81

I'm very, very paticular about my hair, no one ever seems to get it right. I went to Hair Sonterra and got a cut and color. It was absolutely fabulous! I have no complaints. The stylist listened VERY carefully to what I wanted, gave some suggestions, and executed exactly what we talked about. I got very natural blonde highlights and a killer haircut. The blowdry was also amazing...no need to re-do it myself when I got home.

• Pros: Talent
• Cons: Receptionist was having a bad day..not very friendly

04/13/09

Hair Extensions...I love mine

by sabeauty

This is my second experience getting hair extensions, and I have now had them in for four months and they still look great.

The first time around at a different salon it did not end so well.... However, my second experience at Hair Studio Sonterra was completely different. This is not to say my extensions the first time around didn't look good, but Shellie seems more dedicated to helping me throughout the time that I have had them in.

Her technique is also different. Compared to the first time my extensions did not knot up, (and when this happens you have to stay on top of it) and I believe this was in large part due to her technique. My hair was also longer, and fuller so to me this was extremely impressive. I felt so beautiful - even the second time around when you see them finished it is still quite the site.

Based on my experience I would only use the products designed to protect the bonding of your extensions. Whoever puts your extensions in should take them out. Brush you hair three times a day, and pull it back when you sleep. Also, Shellie recommended when washing my hair not to put conditioner anywhere near your bonds because it will loosen them up.

I am going in later this month, to have them taken them out, and I am going to get a new set put in.

• Pros: Wonderful warm atmosphere. Very caring staff
• Cons: A little hard to find the first time.

04/11/09

Does anyone in this town know how to do hair?

by lt21

First time here - the location is not that easy to find. I had to wait almost an hour past my appointment time. Everyone was super nice, but really not listening to what I was trying to have done. The cut was really not flattering to me at all and not current. I was kind of expecting cutting edge - not that kind of place. And it cost $65.00 for the cut and dry. Plus they try to sell you all kinds of products the whole time they are doing your hair. They take walk-ins, so I guess that's what you can expect from that kind of place. At any rate, I will continue on my endless search to find someone in San Antonio who knows how to cut hair!

• Pros: The receptionist was nice
• Cons: High cost for poor haircut

02/03/09

Awesome Experience!

by CrystalHulek

I spent my 30th birthday at Hair Studio Sonterra. My husband pampered me with allowing me free reign of the services here. The staff is so awesome! I received a facial from Denise and it was the best one I've ever had. She is so nice and did an excellent job! Lisa gave me a relaxing manicure and pedicure, which turned out so lovely. Then I had a trim, highlights, and style with Mary. She did such a tremendous job! I have never been so happy with my hair!! I love the way it turned out! The studio is decorated so beautifully and feels warm and inviting. I really had a wonderful experience here and look forward to going back soon!

• Pros: Great staff, beautiful environment, excellent experience
• Cons: none

01/20/09

Denise knows what she is doing

by nysnowbunny

I have had many facials in my life and I have never met anyone so passionate towards clients needs or interest in the clients and what they feel their needs are. She will spend the time to listen and has more answers than any other esthetician I have dealt with. If she does not know the answer she will pull out her lap top and start researching. Her passion shows through and her dedication to helping people with their skin care needs is incredible. All I can say is thank you Denise and I look forward to seeing you again and getting another marvelous personalized facial and treatment.