Fralo's Art of Pizza
23651 IH-10 West
San Antonio, TX 78257
Phone: (210) 698-6616
San Antonio, TX 78257
Phone: (210) 698-6616
Very slow service over priced food
05/04/2008 Posted by blakecc
I love the outside tables, but we waited one hour for pizza! The server was not around enough and ti was overpriced, our pizza was $25. I don't mind paying that much, but I should have GREAT service to go along with it. I will not be back.
Pros: great outside tables
Cons: overpriced and poor service
Response from this business
I agree!
Posted on 05/07/2008
I agree! You should always have the best service possible. This should never depend on time of day or how busy we are. Could you tell me what day you dined so that i can speak to my servers. We do have over an hour wait for our meals when the kitchen is busy becuase we do not pre-prepare any of our meals - everythng is made to order. However, your server should be available to you throughout the waiting process - always. I apologize for this. If you will email me your address I owudl like to send you a gift card in appreciation of you sharing your experience with us. haklor@fralos.com - Lori
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